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Telmate: Innovative Communication Solutions for Incarcerated Individuals

Telmate is a communication platform designed to connect incarcerated individuals with their families and friends through secure telephone and messaging systems. The service aims to support reentry and reduce recidivism by providing opportunities for education and personal growth. Telmate is part of ViaPath's broader commitment to transforming the cycle of incarceration through technology and supportive services.

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Telmate Outage Map

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🔴 Major Outage | 🟠 Partial Outage | 🟢 Operational

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FAQs

Q: How often does Telmate experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Telmate outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.

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